Computer Systems - Computer Support Marketable Skills

Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Investigate system component suitability for specified purposes and make recommendations regarding component use.
Plan, coordinate, and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Maintain records of daily data communication transactions, problems and remedial action taken, or installation activities.
Communicate effectively with peers, managers, end-users, and other stakeholders.
Work productively with other personnel, managers, end-users, and other stakeholders to achieve optimal solutions to technology problems.
Create or maintain business presentations to make appealing and persuading arguments or proposals.
Create or maintain spreadsheets to make optimal decisions in business environments.
Create or maintain project management software applications to enhance planning and control of technological change.
Work ethically, responsibly, and conscientiously.

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