CougarQ

WELCOME to CougarQ!

With CougarQ you can grab a bite to eat, work on homework, or catch up with your friends while waiting to speak with a staff member. 

CougarQ lets you sign into a virtual line using your home computer, smart phone, or a campus kiosk.
CougarQ will send you a personalized text alert when it's your time to meet with a staff member.
CougarQ allows you to maximize your valuable time and regain control of your schedule.

NOTE: During peak registration periods (January and July-August) SES offices will open at 8 a.m. on Fridays. CougarQ operating hours mirror physical office hours. CougarQ will automatically close once a queue has reached maximum capacity for the day. Toward the end of each business day, please arrive on campus no later than 30 minutes prior to closing, regardless of your estimated CougarQ time. Example: If your campus closes at 5 p.m. you MUST be in the Student Services area no later than 4:30 p.m. to guarantee your place in CougarQ.

 

Start maximizing your time by clicking on your campus below to connect with CougarQ!

 

CELINA CAMPUS

Celina Campus CougarQ

 

COURTYARD CAMPUS

Courtyard Campus CougarQ

 

FARMERSVILLE CAMPUS

Farmersville Campus CougarQ

 

FRISCO CAMPUS

Frisco Campus CougarQ

 

McKINNEY CAMPUS

McKinney Campus CougarQ

 

PLANO CAMPUS

Plano Campus CougarQ

 

TECHNICAL CAMPUS

Technical Campus CougarQ

 

WYLIE CAMPUS

Wylie Campus CougarQ

 

(Check your wireless plan with your service provider as standard text rates may apply.)

 

CougarQ Text Commands:
L - Leave the queue, use this command when you need to exit a particular queue.
S - Status update, use this command when you want an update of your wait time and place in line.
M- More time, use this command to request additional time if you can't be in the area.
H - Help, use this command to get additional assistance with CougarQ.
W - Switch, use this command to switch from text to voice call updates.
N# - Notify me in XX minutes, use this command to let CougarQ know when to send an alert.

 

CougarQ will:
Send you an estimated wait time (estimates vary according to the number of people in line ahead of you).
Allow you to ask for more time if it does not fit your schedule.
Alert you when you are 15 minutes away from your arrival time.