CougarWeb Troubleshooting and Help Guide

Password Reset/Forgot Password

Credit Students - Password Reset
Continuing Education Students with an @collin.edu email - Password Reset
Continuing Education Students without an @collin.edu - Password Reset
Faculty and Employees - Password Reset

Username and Password Details

For New Students:
New students are issued a username and password for CougarWeb as well as a campus wide identification number (CWID) at the completion of admission.

If you do not have your username and password, take a picture ID to the Admissions and Records Office at a campus near you or e-mail admissions@collin.edu. Requests should be generated from the email address on the student's Collin College application or from the email address on file with Collin's Admissions and Records office. The request should also include the student's full legal name and date of birth.

Credit Students should be using their @collin.edu email (Office 365) and OneLogin

- Credit Students no longer use CougarMail.collin.edu accounts
- Office 365 Resources for Students
- OneLogin Resources

General Information and Contact Information is available here.