Fostering Success at Collin College
The mission of Fostering Success at Collin College is to help students formerly affiliated with foster care navigate college, know what support services are available to them, and provide an added layer of community support to meet their educational goals.
Our program goal is to increase enrollment, retention and completion of students formerly affiliated with foster care by 2% each year. Nationally, only 2-3% of students involved with foster care graduate college, and we aim to change that at Collin College. Contact the program directly or view upcoming events to get involved!
Student Support
Student support includes:
- Staff committee members in each department to skip lines and receive quick service.
- Check-in emails and meetings in-person and/or online, which can include registration, celebrations, and resource/benefit information, etc.
- Connection to resources to help with personal needs that support the student's college completion.
Watch for emails from fosteringsuccess@collin.edu for any reminders, check-ins, upcoming events, benefit information, or other opportunities
available to students in this group.
Reach out to staff committee members located in the "Meet Your Team" section for specific department needs, and we will respond within 48 hours (not including
weekends or holidays).
Request for Help
If you are a current student at Collin College, can prove you were ever in foster
care (including out-of-state or adopted), and need additional assistance, please complete the Additional Support Request form.
If you are in a crisis situation and need assistance from social services, please
dial 211 or visit 2-1-1 Texas | Texas Health And Human Services Commission.
If you are in an emergency situation, please dial 911.
Meet Your Fostering Success Team
Foster Care Liaison, Committee Chair and Financial Aid Advisor
Susan Karlsen completed a program at the Utah College of Massage Therapy and holds a Bachelor of Science in Business with a concentration in Human Resource Management from the University of Phoenix. Susan felt a strong connection to healing as well as higher education, so she worked part time as a massage therapist and full time at the Steiner Education Group in administration, where she was able to open new campuses in Arizona, Colorado and finally in Texas. Susan ultimately decided to resign from her position as Campus Director in February 2013 to become a foster parent. After completing the foster parent licensing and certification process, Susan started working at Collin College in February 2014 in the Financial Aid department, where she is able to help students attain the funding and benefits needed to complete their educational goals. Susan and her husband fostered 16 children over a period of 8 years and ultimately stopped fostering upon the adoption of their son and daughter in April 2021. Susan is on the Empowering Youth Aging out of Foster Care Task Force which is helping to create a mobile application (Empowering Youth) for Texas' foster youth to have all resources in one place. Susan was selected to be the Foster Care Liaison for Collin College in February of 2020 because of her extreme passion for continuing to help this particular group of students, and their supporting community, by sharing knowledge of the available resources, being a guide in their utilization of these resources to achieve their life and educational goals, and to instill fostering success for their future.
Contact Information
Email: skarlsen@collin.edu
Phone: 972.881.5750
Office: Plano Campus - G117
Staff Committee Members
Director of Student Financials
Sammi Woodyard
Email: swoodyard@collin.edu
Phone: 972.985.3716
Office: CHEC - Room 324
District College and Career Counselor
Email: jlyons@collin.edu
Phone: 972.578.5506
Office: Plano Campus, Room G115
Associate Dean Student and Enrollment Services
Email: jguillory@collin.edu
Phone: 972.377.1521
Office: Frisco Campus, Room F109-I
Disability Advisor, NAD IV
Email: tschildknecht@collin.edu
Phone: 972.516.5056
Office: Plano Campus, Room D140
Financial Aid Specialist
Email: ptomlin@collin.edu
Phone: 972.881.5761
Office: Plano Campus, Room G103
Workforce Recruiting Specialist
Email: smritisingh@collin.edu
Phone: 972.553.1178
Office: Technical Campus, Room B-216C
Important Links and Resources
Click on the plus sign (+) next to any of the following titles to see a list of resources in that area
Department of Family & Protective Services – Describes the Foster Care Exemption program, ETV, and tons of resources for individuals who were in the Foster Care system.
Family Gateway Resource Packet
Medical and Behavioral Health Coverage
- Collin College Counseling Services
- Collin College ACCESS Office – Disability Services
- Collin College CougarCare – 24/7 Telehealth services
- Medicaid Coverage
- STAR Health Insurance
- Texas Youth Helpline
- National Suicide Prevention Lifeline
- National Sexual Assault Hotline
- Texas Benefits Center (Healthcare)
Public Benefit Program (Food & Housing) & Case Management Assistance & Counseling
- DFPS Regional Preparation for Adult Living (PAL) Coordinators
- DFPS Transitional Living Services
- FosterClub
- Findhelp.org – Find food assistance, help paying bills, and other free or reduced cost programs, including new programs for the COVID-19 pandemic
- Collin College Student Housing
- North Texas Food Bank
- 5 Loaves Food Pantry
- Texas Benefits Center - Financial
- Texas Benefits Center - Food Benefits
- Texas Benefits Center - Housing
- One Simple Wish
- Dreammakers Project
- Scholarship Finder | CareerOneStop
- City House – Protect, empower, and transform lives of abused, neglected and homeless children.
- Direction 61:3 (direction613.org)
- Promise House – Promising Youth. Promising Futures
- Jonathan’s Place (jpkids.org)
- Hope Women's Center - Free Pregnancy Clinic in North Dallas (myhope.org)
- LifeTalk PRC
- Connections Homes Texas – Step Into Their Story
- Supporting Youth Aging Out of Foster Care | WAY Alliance
- Legal Resources for Youth – Texas Foster Youth Justice Project
- LIFE Project - ACH Child and Family Services (achservices.org)
- Post Adoption | CK Family Services | Adoption | Family Care | Dallas | Fort Worth
Parenting & Childcare Resources
- Texas Workforce Solutions Child Care Services
- HRSA Maternal & Child Health - Assistance for Pregnant Youth
- Texas Benefits Center - Childcare
- Workforce Solutions - Childcare
Employment Assistance
Financial Counseling & Tax Preparation
- Collin College Taxpayer Information– The American Opportunity Tax Credits
- IRS – Get Free Tax Prep Help
- IRS Dallas – Free Tax Preparation
Transportation Assistance
- DART – Go to school on a Full Ride – at a Reduced Rate!
- Texas Health & Human Services – Medical Transportation Program
Student Academic Success Strategies

